Returns & Exchanges
We want you to love your Farmacy favorites, but if you are not completely satisfied, we offer free returns on all orders within 30 days of purchase. Only items purchased directly from farmacybeauty.com are eligible for return or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Select Items
Choose the specific products you wish to return or exchange and provide a brief reason for the request to help us improve.
Print and Pack
Download your prepaid shipping label, securely pack your items in their original packaging, and attach the label to the outside of the box.
Ship and Refund
Drop your package off at any authorized carrier location; once received at our warehouse, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing